Alan Robinson and Dean Schroeder have between them helped hundreds of leading organizations in more than 25 countries to set up effective front-line idea systems and have researched hundreds more firsthand. Arguably, they are the leading experts in the world on front-line idea systems.

Most organizations today still use approaches based on the suggestion box paradigm, even though it is now more than 150 years old. As a result, their initiatives typically get very few useful ideas – less than one per person per year, of which less than half are usable – and have minimal impact on performance. (Putting this approach into an app, or online system, only results in even fewer ideas!) Today, cutting-edge idea systems routinely get 20, 30, 50 or more implemented ideas per person, and for organizations that use them, deliver 80 percent or more of their performance improvement.