Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
  • Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
  • Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

Product details

  • Publisher ‏ : ‎ McGraw Hill; 2nd edition (December 1, 2010)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 0071745068
  • ISBN-13 ‏ : ‎ 978-0071745062
  • Item Weight ‏ : ‎ 9.2 ounces
  • Dimensions ‏ : ‎ 5 x 0.5 x 8 inches
  • Best Sellers Rank: #691,412 in Books (See Top 100 in Books)
    • #509 in Customer Relations (Books)
    • #645 in Leadership Training
    • #2,315 in Communication Skills
  • Customer Reviews:
    4.3 4.3 out of 5 stars 142 ratings

Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

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