Android TV Box 11,RUPA Smart TV Box 2022 RK3566 Support 2.4G 5.8G WiFi Bluetooth 4.1 Ethernet LAN 3D 8K Video Android Box Set Top TV Box
IMPORTANT !!!Q&A about the latest customer solutions
1、Use manual—The first time when you use it, may need to wait for the upgrade to complete(Some TV APPs),suggest you use the wired cable connection to upgrade.If the network speed is fast, the upgrade will be fast.It is also possible that the Google server network speed is relatively slow, it is recommended to change the operation time.If you need to download and install APPs, you can download it from the browser.
2、Remote can't navigate on some Apps—It is a common issue for most of android tv box 9.0,10.0 ,11.0 that hard to navigate on some Apps with the remote like Netflix, as these Apps are mainly provided for tablets and phones that have touch screen settings or mouse. You can connect a mouse or a wireless keyboard to control it.
3、4K/8K Resolutions—Now most of the TV boxes (including all TV boxes support 4K resolution, which is the basic function. Some products support 4K / 8K resolution. Please confirm that if your TV supports 4K / 6K or 8K resolution or not, Meanwhile,if the video you played supports 4K 6K 8K resolution, then the tv box also support 4K or 6K 8K.
4、About the app issue—Due to copyright issues, over 98% of TV box brands on the market don't support some paid apps because they need to be officially authorized,and then you can use them normally, such as Net,Disney+, HBO, Hulu, etc.We recommend you download compatible apps from Apdoite TV or APK Pure.
5、If your TV box needs to be restarted after a period of using, it may be that some apps you installed are not compatible or some data is damaged. It is recommended that you “factory data recovery” in the settings.
6、How to Disable the Systemsounds?
setting--Device Perference--Keyboard&auto fill --Android Keyboard Settings--Preferences--Sound on keypress then disable the systemsounds.