Warm Tips for Android TV Box:

Wi-Fi Issue —Please unplug the network cable before connecting to WiFi. If Ethernet and WiFi cannot be connected at the same time; we strongly recommend using a wired connection, which will be faster.

Can't connect to wifi --In Settings->Device Preferences->Date & time->utomatic date & time, pls check if you open Automatic date & time with status to be on or not, if not with on status, it will has no wifi.

Remote can't navigate on some APPs— It is a common issue for most of android tv box that hard to navigate on some APPs using the remote (such as Netf), as these APPs are mainly provided for tablets and phones that have touch screen settings or mouse. Connect a mouse or a wireless keyboard to control it could be better.

App Installation— If some Apps can't be found on Google Play Store, Go to the tv box pre-installed 'APKPure' or "Aptoide TV" to install the APPs you want.

Disney+— The android box supports Disney+ app, due to the some issue can not be downloaded in Google Play, you can try to download it in 'APKPure' or "Aptoide TV".

Resolutions—The Android box 2022 supports 8K, but please confirm that if your TV supports 8K resolution or not and 8K Video source. And the Netfli only supports 720P, Prime Video only supports 1080P for android tv boxes.

Newest Android 11.0 OS

• Upgrade the X88 PRO 20 Android TV box equipped with the newest Android 11.0 OS to have more new features.
• The more powerful RK3566 Quad-Core Chipset makes your Android TV box more stable and reliable, faster, and more compatible.
• Better user interface than other TV boxes on the market.

Supports 3D video playback, presenting you with a realistic picture.

• Android TV box supports 8K ultra-high-definition resolution and 3D movies, and uses H.265 video decoding technology, allowing you to watch 8K movies smoothly, and every detail of the screen is brilliant, bringing you more realism Movies, games and music experience.

8K Ultra HD & H.265 HEVE Technology

Support 4K P60 H.265/H.264/VP9 video decoder & Support 8K H.264 Video Decoder

Decoder Format:

4096x2304@60fps H.264 AVC/MVC Main10 Profile

VP8 verision2,up to 1920x1088@60fps

VC1 MPEG-4 MPEG-2 MPEG-1 up to 1920x1088@60fps

Support Video Format:

Avi/Ts/Vob/Mkv/Mov/ISO/wmv/asf/flv/dat/mpg/mpeg

Support Audio Format:

MP3/WMA/AAC/WAV/OGG/DDP/HD/FLAC/APE

Support Picture Format:

HD JPEG/BMP/GIF/PNG/TIFF

Android TV Box 11,RUPA Smart TV Box 2022 RK3566 Support 2.4G 5.8G WiFi Bluetooth 4.1 Ethernet LAN 3D 8K Video Android Box Set Top TV Box

IMPORTANT ！！！Q&A about the latest customer solutions

1、Use manual—The first time when you use it, may need to wait for the upgrade to complete(Some TV APPs),suggest you use the wired cable connection to upgrade.If the network speed is fast, the upgrade will be fast.It is also possible that the Google server network speed is relatively slow, it is recommended to change the operation time.If you need to download and install APPs, you can download it from the browser.

2、Remote can't navigate on some Apps—It is a common issue for most of android tv box 9.0,10.0 ,11.0 that hard to navigate on some Apps with the remote like Netflix, as these Apps are mainly provided for tablets and phones that have touch screen settings or mouse. You can connect a mouse or a wireless keyboard to control it.

3、4K/8K Resolutions—Now most of the TV boxes (including all TV boxes support 4K resolution, which is the basic function. Some products support 4K / 8K resolution. Please confirm that if your TV supports 4K / 6K or 8K resolution or not, Meanwhile,if the video you played supports 4K 6K 8K resolution, then the tv box also support 4K or 6K 8K.

4、About the app issue—Due to copyright issues, over 98% of TV box brands on the market don't support some paid apps because they need to be officially authorized,and then you can use them normally, such as Net,Disney+, HBO, Hulu, etc.We recommend you download compatible apps from Apdoite TV or APK Pure.

5、If your TV box needs to be restarted after a period of using, it may be that some apps you installed are not compatible or some data is damaged. It is recommended that you “factory data recovery” in the settings.

6、How to Disable the Systemsounds?

setting--Device Perference--Keyboard&auto fill --Android Keyboard Settings--Preferences--Sound on keypress then disable the systemsounds.