Smart Digital Picture Frame Questions & Answers:
Q: What kinds of Wi-Fi does this digital photo frame support?
A: This digital photo frame support 2.4Ghz.
Q: Does this digital photo frame need to connect Wi-Fi when transfer photos or videos?
A: Yes, please make sure smart picture frame always connect to Wi-Fi. You can also use TF card to transfer photos.
Q: Why can't the wifi digital photo frame recognize my TF card?
A: Please make sure your TF card is using FAT32 or NTFS file system. If not, you can reformat the card to one of these file systems.
Note that photos and videos cannot be displayed directly from a TF card.
Q: Why does the screen of the video picture frame always turn off automatically every few seconds?
A: Please check if your digital photo frame is in sleep mode for the time period. Sleep mode allows your smart wifi cloud picture frame to
reduce power consumption by automatically turning on and waking up the device at set times, but you can set individually.
( The default setting turns off the screen at 11:00 pm and wakes it up at 7:00 am. )