Q: MP3 player can not search for a Bluetooth device or can search for a Bluetooth device, but the connection always fails.
A: you need to check whether MP3 player bluetooth and your bluetooth devices are turned on. When the devices is turned on, search for and pair the device.
B: Check whether the Bluetooth device are in pairing state. If it is in pairing state, please disconnect first, then search and pair.
C: Check if there are too many devices connected to the Bluetooth MP3. If more than one devices is connected, you can delete all the Bluetooth devices in the MP3 Bluetooth pairing list, and then reconnect them.
D: Check whether the Bluetooth version of the Bluetooth headset or speaker is above 2.1. If not, it may be incompatible.
Q: After a successful Bluetooth connection, often disconnect and reconnect.
A: First of all, please confirm the environment of the Bluetooth connection. If it is used near other 2.4G signal sources, or when there are obstacles, such as indoor walls penetration, base stations, routers, high-speed rail, subway, etc., it will be dropped because of signal interference. You can try in an empty place.
B: The Bluetooth device will be disconnected when the linear distance between it and MP3 exceeds 8-10m, and the back to obstacle distance exceeds 4-5 m. Please use the Bluetooth function within the Bluetooth range of the product.