What's the difference between the older version and this upgraded version?

Our improved algorithm eliminates the need for manual pressing of the reset button after waste liner changes, and bonnet reinstallation. This makes the maintenance process effortless, providing a smoother user experience.

How do I acclimiate my cat to use this litter box?

For shy cats, leave the bonnet off and turn off SNOW+. You can also place the old, uncleaned litter box nearby, add used litter, sprinkle catnip in the walkway, and delay installing the fragrance box to help them adjust.

What if my cat refuses to use the litter box?

Typically, most kittens adapt to a new litter box within 1 month. If your kitten needs a longer adjustment period, please reach out to our support team, and we will be happy to offer additional assistance.

What's the return process?

You are eligible to return the unit within the 30-day return window.

For your convenience, please keep the original package box. Before returning, please make sure that the SNOW+ litter box is in its original, clean condition.