What if my cat refuses to use the litter box?

Usually, most kittens will adapt to the new litter box within 1 month. You can also place toys that your cat likes to play with in the litter box. If your kitten needs a longer acclimatization period, please contact our support team.

What's the return policy?

You are eligible to return the unit within the 30-day return window.

Attention:

Please be sure to buy from the seller's store that "Ships from Amazon", we do not authorize merchants that use seller's own delivery

How do I replace my garbage bag?

For the first time, please refer to the use of video, or check the pre-installed garbage bags on the machine, learn how to fix the garbage bags.

When using it for the first time, the machine is not available after the power button

There will be 1 to 3 minutes of self-test after the device is powered on. During this process, all buttons are not operable, not a fault, and can be used after the self-test is completed.

What is the purpose of the baffle?

This baffle mainly solves the problem that some customers' cats often pee on the gap between the litter box mouth and the wall due to not adapting to the new toilet environment,Also, it can scrape off the litter attached to the cat's feet.