The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)
  • The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)
  • The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)

Product details

  • Publisher ‏ : ‎ Alignment Group Ltd (November 13, 2020)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 126 pages
  • ISBN-10 ‏ : ‎ 183824400X
  • ISBN-13 ‏ : ‎ 978-1838244002
  • Item Weight ‏ : ‎ 5.4 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.29 x 8.5 inches
  • Best Sellers Rank: #6,596 in Books (See Top 100 in Books)
    • #3 in Communication Reference (Books)
    • #38 in Communication Skills
    • #64 in Communication & Social Skills (Books)
  • Customer Reviews:
    4.5 4.5 out of 5 stars 724 ratings

From the Publisher

A copy of The First Minute standing on a white table with grey shadow behind

Improve your communication skills in just 120 pages

Improve your workplace communication skills with this short, practical book. Join more than 50,000 people around the world and benefit from Chris Fenning's practical communication advice that cuts through the fluff and helps you get straight to the point. Learn how to:

  • Get to the point
  • Summarise anything
  • Be clear and concise
A copy of The First Minute on a table with notepad and coffee helping the reader write better

Helps with writing as well as conversations

Communication isn't just about speaking. That's why The First Minute shows you how to apply the methods to all forms of communication at work. Improve the way you start your emails, reports, meetings, and conversations with the simple methods you'll learn in this book

A man holding a practical communication skills book in print or digital formats

Take The First Minute with you wherever you go

Whether you prefer print, digital, or audio, you can get a copy of The First Minute in any format you like.

A copy of The First Minute standing on a white table with grey shadow behind

A copy of The First Minute on a table with notepad and coffee helping the reader write better

A man holding a practical communication skills book in print or digital formats

More than 50,000 copies sold!

When you buy this book you'll become one of more than 50,000 people who've improved the clarity of their communication at work. People in more than 100 countries have learned from Chris's methods and are enjoying clearer communication every day.

One of the methods you'll learn is how to create clear and concise summaries with the GPS method

Goal is the first part of a structured summary

Problem is the second part of a structured summary

Solution is the third part of a structured summary

Goal

Clear summaries start by stating the goal. What are you trying to achieve?

This could be something big like a company wide project. Or something small like trying to complete a task by the end of the day.

Whatever it is, start by telling your audience what the goal is so they understand where you are trying to go.

Problem

After stating the goal, say what the problem is. This is the thing that's stopping you achieving the goal. It's also the thing you need the other person to know about so you can talk about the solution. Without a clearly defined problem, the solution won't make as much sense.

Don't explain why the problem exists, and don't go into detail about the problem. Give a short statement naming the problem and then move on to talk about the solution.

Solution

Having made the goal and problem clear the person you're speaking to will understand why they should pay attention to what you say next.

The solution is usually the part of your message you want to talk about the most. It's the decision you need them to make, the approach you are planning, or the idea you want to share.

great communication skills book available in digital and print versions


The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)

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