From author Sharon Armstrong

In order to survive in today’s increasingly challenging world of work, managers have to be lifelong learners. They have to be open to not only learning new things, but also to incorporating those things in their everyday approach to work. These two behaviors are among the most critical for honing managerial skills.

That sounds simple, but we know that human resources is a complex field. HR tools and techniques draw on a wide and growing body of knowledge and requirements. The challenge for managers is to stay informed of the field’s best practices.

What does 'human resources' mean today? It is the process of acquiring, training, appraising, and compensating employees while attending to their concerns about labor relations, health and safety, and fairness.

This book covers these critical functions, working conditions, and the management actions-major or minor-that support them. It provides practical information, tools, and techniques to help managers and HR professionals excel.