Amid frequent complaints about incorrect sizing of the harness, how can I ensure I choose the right size for my pet?

Our sizing runs small. Always measure your dog accurately around the neck and chest before buying a harness. Check our size guide on the product page and compare it with your measurements, even if you had made purchases before.

Is the harness escape-proof?

Proper fitting is the key. The harness should be snug but not too tight around your pet’s body. Training your pet to walk in a harness with leash properly will also prevent them from escaping.

I’ve seen some complaints on packaging issues or missing parts on your products?

Double check the product description to confirm that what is in the basket is what you intended to purchase.

Does the Hook-and-loop fastener wear out quickly?

The best way to ensure its longevity is to take care of it using a comb or a strong tape to remove the dirt and dander regularly. Always close the hook-and-loop before you wash the harness.