Antecedents of Service Recovery Performance: An Empirical Analysis of Frontline Employees in Banking Sector
  • Antecedents of Service Recovery Performance: An Empirical Analysis of Frontline Employees in Banking Sector
  • Antecedents of Service Recovery Performance: An Empirical Analysis of Frontline Employees in Banking Sector

Product details

  • Publisher ‏ : ‎ LAP LAMBERT Academic Publishing (November 7, 2014)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 64 pages
  • ISBN-10 ‏ : ‎ 3659628689
  • ISBN-13 ‏ : ‎ 978-3659628689
  • Item Weight ‏ : ‎ 3.82 ounces
  • Dimensions ‏ : ‎ 5.91 x 0.15 x 8.66 inches

Antecedents of Service Recovery Performance: An Empirical Analysis of Frontline Employees in Banking Sector

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